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Quality

Our Quality Commitment: 

Quality and Customer Satisfaction is the cornerstone of our organization. Established in 1990, we have a stellar reputation with our customers for providing the highest quality of customer service, products, and on time delivery.

Spectrum is committed to sourcing the highest quality materials from leading suppliers such as NTK, Kyocera, Materion Advanced Materials and NGK-ED, who certify their products comply with Global directives REACH, RoHS, and Non-Conflict Minerals and WEEE.

RoHS Statement

REACH Statement

Conflict Minerals Policy

TSCA Compliance Statement
 

Certifications

ISO 9001:2015 and AS9120B Certified
 

Memberships / Accreditations

  • OASIS (Online AEROSPACE Supplier Information System) - Member
  • United States System for Award Management (SAM) – Registered
  • GIDEP member
  • SEMI
  • IMAPS (International Microelectronics and Packaging Society)
  • Meptec
     

Our Guarantee: 

We stand behind all of our materials 100%.  If for any reason you are not satisfied with any product purchased from Spectrum, simply notify us within 30 days of purchase and we’ll arrange for its return and replacement, assuming the material has not been used or compromised.  If no viable replacement is available, we will provide a refund or a credit to your account.  Special and consequential damages excluded.

Terms and Conditions of Purchase

Spectrum Semiconductor Materials

Terms and Conditions of Purchase

The terms and conditions herein set forth constitute an offer by Buyer and may be accepted only on the exact terms set forth. Shipment and/or delivery by Seller of any of the goods covered hereby, or performance of services hereunder, shall in all cases constitute an unqualified acceptance of all the terms and conditions of the purchase order by Seller. Upon acceptance of the purchase order, the terms contained in this Agreement and the order(s), shall not be modified, or rescinded, except by a writing signed by Seller. Terms and Conditions of the purchase order shall be construed and interpreted under, and all respected rights and duties if the parties shall be governed by, the laws of the State of California without reference to its conflict of laws principle.

I.  Acceptance and Warranty. By accepting the purchase order, Seller warrants, in addition to all other warrants, that: (a) all goods to be furnished hereunder shall be new, unless otherwise specified, free from defects in design, materials, workmanship and title, shall conform to Buyer’s specifications, drawings and data, and shall be fit for the use intended by the Buyer: and (b) any services or work performed by Seller shall be performed within acceptable quality and shall conform to any applicable specifications. Said warranties shall be in addition to any other warranties given to Buyer by Seller in addition to any implied warranties arising thereunder. Within two business days after receiving Purchase Order, the Seller shall send by either fax or email confirmation of received purchase order (confirming price, quantity and delivery) or an acknowledgement that the Seller received the Buyer purchase order. A firm and binding contract, obligating the Seller to sell the Products and Buyer to buy the products, shall only arise upon the issuance of a Purchase Order, and it shall be confirmed by the Seller.

II.    Delivery.  The Seller shall deliver the goods or provide the services to the address specified in the purchase order address (“Ship To”). All deliveries shall be made within the delivery dates specified in the purchase order. Seller shall immediately notify the Buyer in writing in any circumstances if there’s causes of delay or changes of delivery date. Unless otherwise agreed, the goods shall be delivered FOB (Incoterms 2010) to the place of delivery.

III.    Changes.  Buyer shall have the right to make changes in the purchase order. If such changes affect the price or the delivery date specified herein, Seller shall, before proceeding, secure approval, in writing of any changes in price or delivery. Buyer shall not accept billings for any changes in the order or for any goods shipped in excess of that called for in the purchase order without the Buyer written consent prior to such modifications.  

IV.    Termination.  Buyer may terminate the purchase order, or any part thereof, for fault in the event of any default by the Seller or by failure to comply with the Buyer purchase order terms and conditions. In the event of termination for fault, Buyer shall not be liable to the Supplier for any amount for the goods or the services not accepted, and the Seller shall be liable to the Buyer for all rights and remedies Buyer maybe entitled to. 

V.    Progress Reports.  When requested by the Buyer, Seller shall submit periodic written reports covering progress or status of specified purchase orders that shall contain the information specified by the Purchaser. 

VI.    Packaging and Labeling.  The Seller shall provide and secure the packaging of the goods as it requires to prevent damages or deterioration during the transportation and subsequent storage. Seller shall mark or label the product with the Buyer part number, manufacture lot number and the date of manufacture or as specified information on the purchase order. 

VII.    Prices.  Unless otherwise specified, all prices specified in the purchase order are firm and fixed. Seller price changes shall only be allowed unless agreed in writing with the Buyer.

VIII.    Payment and Terms.  Invoices shall be paid in accordance with the terms in this Agreement, and due dates for payments shall be computed from the date of receipt of invoices by the Seller.

IX.    Taxes.  Buyer shall reimburse the Seller only for the following tax payments with respect to transactions under this Agreement unless the Buyer advises Seller that an exemption applies: state and local sales and use taxes, as applicable. Taxes payable by the Buyer shall be billed as separate items on Seller invoices and shall not be included on the Seller prices.  

X.    Manufacturing Location Change, Product Change and Product Discontinuance.  In the event that the Seller intends to close or change the manufacturing location of the Product, the Seller shall notify the Buyer in writing to that effect. Seller shall notify the Buyer of any other change which affects the form, fit, function, process, design (drawings), manufacturing components, or packaging of the Products. To allow the Buyer sufficient time to fully qualify any such changes, the Seller shall provide a minimum of six months’ notice in respect to any kind of changes to Product or location.

XI.    Counterfeit Prevention.  Supplier shall plan and have process control established to prevent the delivery of counterfeit product to Buyer’s premises. Process shall provide sufficient control to ensure product provided by the Seller for processing is not co-mingled or substituted by any counterfeit product. If the Seller is purchasing product from their Supplier, the Seller Supplier shall have control process in place to ensure product delivered to end user has documented traceability back to the original component manufacturer.

XII.    Quality/On-Time Delivery Requirements.  The Seller’s quality system shall conform to the requirements of the latest revision of ISO 9001 or AS9100. The Buyer reserves the right to always verify compliance. The Seller is expected to meet or exceed quality and delivery performance requirements as agreed upon based on specific type of service or product. 

XIII.    Corrective Action System.  In the event that materials supplied under this contract is found not meeting all purchase order specifications, the Seller shall provide in writing a failure of analysis describing the root cause of the discrepancy and a corrective action which identifies what specific steps have been taken, to prevent the problem from recurring.

XIV.    Material Traceability.  In the execution of this contract the Seller shall maintain a system and all necessary documentation to provide traceability on all material supplied. Each shipment shall be identified by Buyer’s purchase order number, part number or manufacturing drawing number, lot number or batch number. Traceability shall include raw materials, component parts and critical processes used in the manufacturing cycle.

XV.    Record Retention.  Seller shall retain their documents of all purchased items. (e.g., Work Order or Lot Traveler, Material Analysis, Sub-tier Supplier documentation such as C of C’s, Test Data and other documents supporting the order materials, etc. for a minimum of ten years.)

XVI.    Compliance with Laws.  At all times, Seller shall strictly comply with all national, state and local laws, rules, regulations, ordinances, orders, licenses, permits, insurance and approvals and inspection in performance under this Agreement.

XVII.    Export and Import.  The Seller shall be responsible for obtaining and maintaining any export license(s) required for the delivery of the products. Seller shall issue all documentation which may be required by law, regulation or reasonably requested by Buyer regarding the export, import or re-export of the product.

XVIII.    Sustainability.  The Seller represents and warrants that it is in compliance with all applicable laws, rules and regulations of public authorities of any jurisdiction in work shall be performed under the purchase order. The Seller agrees to perform work under the purchase order with the highest ethical and responsible standards or behavior, having due regard to environmental protection, sustainable development, bribery, corruption, social and labor law.

Terms and Conditions of Sales

Spectrum Semiconductor Materials
Terms and Conditions of Sale
 

I. GOVERNING PROVISIONS. These Terms and Conditions of Sale (Ts&Cs) govern all quotations made and purchase orders or releases (hereinafter “purchase orders”) accepted by seller. Acceptance of Buyer’s purchase order is made only on the express understanding and condition that, insofar as these Ts&Cs conflict with any Ts&Cs in the Buyer’s purchase order, Buyer’s Ts&Cs must be accepted in writing by Seller in order to bind Seller.

II. PRICES. Prices are as set forth on the applicable written quotation. Written quotations are valid for 30 days. Prices for non-quoted products or services (which shall include, except as otherwise expressly provided herein, the Value-Added Services in Section XVIII below) or contained on expired quotations are subject to Seller’s change without notice.

III. PAYMENT. Unless otherwise stated in Seller’s quotation, payment terms are Net 30 days from invoice date. No discounts are authorized. Seller may at any time, without notice, change or suspend credit terms, stop shipment or cancel unfilled purchase orders when, in Sellers sole discretion, the financial condition of Buyer or its account so warrants. Or when delivery is delayed through any fault of the buyer, or when Buyer is delinquent on any payment for invoiced products or services. Invoices not paid may be subject to a service charge of 1.5% per month on the past due amount. Without limiting the above provisions, in the event Buyer does not pay all amounts due and owing within allowed payment terms, Seller may withhold further shipments until acceptable payment is made. Shipment holds shall not constitute Seller’s breach and Seller, in sole discretion, may continue to perform in accordance with Buyer’s purchase order.


IV. TAXES. Prices quoted for products or services do not include any applicable federal, state, or local taxes, all of which shall be paid by Buyer. In States where Seller has nexus, Buyer may be invoiced for applicable taxes unless Buyer furnishes a valid resale or tax exemption certificate.


V. SHIPMENTS/RISK OF LOSS/DELIVERY. Unless otherwise stated in Seller’s quotation, all shipments will be EXW point of shipment. All risks of loss and damage shall pass to Buyer upon shipment. Delivery and shipment dates are estimates only, are not guaranteed, and are determined from the date Buyer’s purchase order is received. Seller’s failure to ship or deliver as scheduled shall not entitle Buyer to cancel or to damages of any kind. Buyer’s acceptance of all or part of a shipment shall constitute Buyer’s waiver of all claims for delayed shipment. In the event that, pursuant to a valid, accepted purchase order, Seller has committed delivery and established a shipment schedule, and Buyer requests delayed shipment(s),Seller may charge Buyer an inventory holding charge equal to 2% of the value of held inventory per month of delay beyond30 days. Seller shall invoice Buyer for such charge and such charge shall be paid in accordance with Section III hereof. 

VI. CANCELLATION. Buyer shall have no right to cancel a purchase order without first obtaining Seller’s prior written consent, which shall be given at Seller’s sole and absolute discretion. Cancellation charges for special, custom, or standard products or services shall be 100% of all costs incurred to the time of cancellation.

VII. QUANTITIES. All shipments shall be subject to a 10% over-or under-run of the quantity ordered, which over-or under runs shall constitute Seller’s compliance with Buyer’s purchase order.

VIII. ACCEPTANCE. All shipments falling within the acceptance level set forth by Seller’s specifications shall be accepted by Buyer by the lot and, once accepted; nonconforming items within the lot shall not be returnable for replacement or credit. Except as otherwise provided in these Ts&Cs, in the event a shipment does not conform to the required acceptance level, the shipment may be returned to Seller upon obtaining Seller’s prior written verification and approval. Nonconforming products returned to Seller shall be separately packaged, and marked to clearly identify the shipment, Shipping charges shall be prepaid and reimbursed by Seller to Buyer in the event Seller determines the products to be defective. In the event Seller determines that returned products are not defective, shipping charges shall be Buyer’s responsibility. In no event shall Seller be responsible for packing, inspection, labor or other charges in connection with products returned for inspection. Buyer’s failure to return products as provided in these Ts&Cs within thirty 30 days of Buyer‘s receipt of Seller’s approval for such return shall terminate Seller’s obligation with respect to any such nonconforming products.
 

IX. WARRANTY. Except as otherwise provided below in Section XVIII for value added Services, and expressly subject to Buyer storing the products in accordance with Sellers recommendations, Seller warrants the products to be free from defects in materials and workmanship for a period of 6 months from the date of shipment. Seller’s sole obligation for<br />
nonconforming products shall be to repair or replace such products at a location designated by Seller or credit the purchase prices of such products, at Seller’s sole option. EXCEPT AS SET FORTH ABOVE, SELLER MAKES NO WARRANTY, EXPRESS OR IMPLIED, OF ANY NATURE WHATSOEVER, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

X. LIMITATION OF LIABILITY. IN NO EVENT SHALL SELLER BE LIABLE FOR ANY SPECIAL, INDIRECT INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, WHETHER IN CONTRACT, TORT OR OTHERWISE, EVEN IF SELLER IS OR SHOULD BE AWARE OF THEPOSSIBILITIES THEREOF.

XI. TITLE. Title to products sold hereunder shall pass to Buyer upon delivery of the products to the carrier. Notwithstanding such passage of title, however, Seller shall retain a purchase money security interest in the products and any proceeds from the sale thereof. Buyer shall execute any and all documents necessary to perfect such security interest.

XII. PATENTS. Buyer shall indemnify, defend and hold harmless Seller from and against any expenses, costs or losses resulting from alleged infringement of any intellectual property rights arising from Seller’s compliance with Buyer’s designs, specifications or instructions. Seller gives no warranties of non-infringement with respect to the products or services.

XIII. TOOLING. Seller, charging in full or part, shall insure maintenance in good condition and for a reasonable period all tooling, molds, fixtures, etc. (“Tooling”). Provided however, Seller shall have the right to disposition tooling inactive for more than 24 months with any resulting value belonging to Seller to offset maintenance and storage costs. Seller shall not charge Buyer additional amounts for the use of Tooling in connection with Buyer’s subsequent orders for products of the same specification. Seller does not have the right to use Tooling for other customer’s orders unless specifically authorized by a written agreement between Seller and Buyer. Title to Tooling used in manufacturing outside the United States shall remain with Seller. Title to Tooling used in manufacturing in the United States shall remain with Seller. Due to its proprietary nature, under no circumstances will Seller deliver Tooling to Buyer and Buyer, acknowledging same, expressly waives any rights to demand delivery of Tooling.

XIV. FORCE MAJEURE. Seller shall not be liable for any delay in performance or inability to perform occasioned by any causes beyond its control or beyond the control of its suppliers, manufactures, processors, or finishers including but without limiting the generality of the forgoing: fires, strikes, lockouts, labor difficulties, earthquakes, typhoons, embargoes, floods, delays by carriers, orders, rules or regulations of any foreign and/or domestic governmental authorities, trade associations or any other agency having control over export or import, voluntary quotas, restrictions, controls, unavailability or shortage of delay of any transportation. Intervention of any such cause(s) shall give the Seller the right, without liability to Buyer of any kind, to terminate this contract with respect to all or any portion of the products or services affected thereby or, upon removal of the cause, to resume deliveries is such proportions as it may determine until entire quantity purchased hereunder has been delivered.

XV. ASSIGNMENTS AND SUBCONTRACTS. Seller expressly reserves the right to assign or subcontract all or any portion of a purchase order with Buyer’s consent.

XVI. ARBIRATION. Any unresolved dispute arising pursuant to this contract shall be settled by arbitration. The arbitration shall be conducted in San Jose, California in accordance with the rules of the American Arbitration Association. Each party shall pay its own expenses associated with the arbitration, including 50% of the expenses of the neutral arbitrator(s). The judgment shall be binding and entered in any court having jurisdiction thereof.

XVII.GENERAL. The laws of the State of California, USA govern this contract. This contract is the complete and exclusive statement of the agreement between the parties and supersedes all proposals, oral or written, and all other communications between the parties relating to subject matter of this contract. Any Ts&Cs of any purchase order or other instrument issued by Buyer in connection with this contract which is in addition to, and consistent with or different from the terms and conditions of this contract shall be of no force or effect. Only a written instrument duly executed by authorized representatives of Seller and Buyer may modify this contract. If any legal action, arbitration or other proceeding is brought to enforce or interpret the terms of this contract, the prevailing party shall be entitled to recover reasonable attorney’s fees and costs. Any waiver by either party of any condition, part, term or provision of this contract shall not be construed as a waiver of any other condition, part, term or provision or a waiver of any future event or circumstance. If any provision of this contract is held invalid or unenforceable, the remainder of the contract shall continue in full force and effect.

XVIII. VALUE-ADDED SERVICES. For Seller’s Value-Added Services, which include one or a combination of any following-packaging, wafer bumping and probing, assembly, testing, and burn-in (“Services”). Buyer warrants that any materials, supplies and items provided by Buyer (title to which shall remain with Buyer) are suitable for the Services. Buyer shall be solely responsible for all transportation, insurance, and risk of loss and damage of such materials, supplies and items. Buyer grants to Seller a purchase money security interest in such items until Seller is paid in full for the Services and Buyer shall execute any and all documents necessary to perfect such performance of Services. If any materials, supplies and items purchased by Seller pursuant to Buyers forecast(s) or purchase order for Services are not used to perform Services within 30 days of their purchase, Buyer agrees to pay Seller the full cost of such materials, supplies, or item in accordance with Section III above. Subject to the other provisions of these Ts&Cs, Seller warrants products to be free from Services- related defects in materials and workmanship for a period of 30 days from the date of shipment. Seller’s sole obligation for nonconforming products shall be to repair such products at a location designated by Seller or to credit the value of applicable Services, at Seller sole option. In no event shall Seller liability for nonconforming products exceed the value charged for Services. Subject first to obtaining Seller’s written consent and the agreement of both Buyer and Seller to appropriate charges; Buyer shall have the right to cancel purchase orders for Services.
 

Privacy/Security

Privacy Policy 

Spectrum Semiconductor Materials recognizes the concern for privacy and security in online business environments.  We believe you should understand the terms and conditions surrounding the capture and use of personal information.  Therefore we have established the following practice with regards to privacy and data security. 

Personal Information 

Spectrum collects information from our users at the registration point on our web site. When you register, we ask you for your contact information, such as your phone number, mailing and email address. Your information may be used to generate or auto-populate fields in items such as product requests, contact and feedback forms, and quotes, which you access and use at your choosing.

If you choose not to give us your personal information, you can still browse the site, however, you will not be able to request a quote through the automated process. You can use the Contact Us or Product Information forms or simply send an email to ssm_sales@spectrum-semi.com.   If you choose to provide us with your personal information, it will only be used internally by Spectrum employees who need it to perform their job duties and to respond to your inquiries.

ALL PERSONAL INFORMATION IS CONSIDERED CONFIDENTIAL AND WILL NOT BE SHARED WITH OR SOLD TO ANY THIRD PARTY. 

Contact 

If you feel hat this organization is not abiding by its posted privacy policy, you should contact us by email at ssm_sales@spectrum-semi.com; by phone at 408-435-5555; or by mail at 155 Nicholson Ln. San Jose, CA 95134 

Spectrum Semiconductor Materials Privacy Policy - 2025